Website Privacy Policy

Effective Date: August 24, 2026
Last Updated: August 24, 2026

Grace Out Loud Therapy & Consulting, LLC (“Grace Out Loud,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how information may be collected, used, stored, and shared when you visit www.graceoutloudtherapy.com, submit an inquiry, subscribe to communications, or otherwise interact with this website.

This policy applies to information collected through this website. It does not replace our HIPAA Notice of Privacy Practices, which explains how we use and protect clients’ protected health information in connection with therapy services.

Information We Collect

Information You Provide

We may collect information that you voluntarily submit through this website, including:

  • your name

  • email address

  • telephone number

  • information included in a contact or consultation request

  • newsletter subscription preferences

  • professional information submitted in connection with supervision or consultation inquiries

  • other information you choose to provide

Please do not use this website, a general contact form, or ordinary email to send detailed clinical information, medical records, Social Security numbers, financial information, or other highly sensitive information.

Submitting an inquiry does not create a therapist-client, supervisor-supervisee, or consultant-client relationship.

Information Collected Automatically

This website is hosted by Squarespace. When you visit the website, Squarespace may automatically collect information such as:

  • your IP address

  • information about your browser, network, and device

  • the webpage you visited before arriving at this website

  • pages you view on this website

  • clicks, scrolling, searches, and other site activity

  • dates and times associated with website activity

Squarespace uses this information to operate, secure, protect, and improve its platform and services. Additional information is available in Squarespace’s Privacy Policy.

How We Use Information

We may use information collected through this website to:

  • operate, maintain, and improve the website

  • respond to questions and inquiries

  • provide information about therapy, groups, supervision, or consultation

  • determine whether our services may be appropriate for an inquiry

  • manage newsletter or blog subscriptions

  • send communications requested by the visitor

  • understand website traffic and engagement

  • prevent fraud, misuse, or security threats

  • comply with applicable legal and professional obligations

We do not sell personal information. We do not use information submitted through therapy inquiries for unrelated advertising.

Contact Forms

When you submit a website form, the information requested in that form is collected so that we may receive, manage, and respond to your submission.

Information submitted through a Squarespace form is provided to Squarespace, our website-hosting provider, so that it can provide website services and help us manage submissions. Information may also be transmitted to an email account or another storage service connected to the form.

Website forms are intended for general inquiries only. They should not be used for emergencies, crisis communications, or detailed clinical information.

Newsletter and Marketing Emails

If you voluntarily subscribe to With Grace In Mind or another Grace Out Loud mailing list, we may use your name and email address to send newsletters, practice updates, group announcements, and related communications.

Our email marketing provider may process your contact information on our behalf so that we can send and manage these communications.

You may unsubscribe at any time by selecting the unsubscribe link included in an email. Unsubscribing from promotional emails will not prevent us from sending administrative communications that may be necessary in connection with an existing professional or clinical relationship.

Cookies and Analytics

This website uses cookies and similar technologies. Cookies are small files or pieces of text stored on a device when a visitor accesses a website.

Necessary and required cookies are used so that Squarespace can securely operate and display this website.

When permitted through the website’s cookie banner, analytics and performance cookies may collect information about website traffic and visitor activity, including:

  • browser, network, and device information

  • IP address

  • referring webpages

  • pages visited

  • clicks and internal links

  • scrolling activity

  • searches

  • timestamps

This information helps us understand how visitors use the website and improve its content and performance.

You may accept, decline, or manage nonessential cookies through the cookie banner when available. You may also manage cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Third-Party Services and Links

This website may use or link to services operated by third parties, including:

  • Squarespace for website hosting, forms, analytics, and potentially email campaigns

  • Headway for insurance, intake, billing, scheduling, telehealth, or client account services

  • font or content-delivery providers used to display the website

  • email, scheduling, or professional platforms used to respond to inquiries

  • social-media platforms linked from the website

When you select a third-party link or use a third-party service, that provider’s privacy policy and practices apply. Grace Out Loud does not control the privacy, security, or content practices of independently operated third-party websites.

Health and Clinical Information

This website is primarily informational. It is not intended to collect detailed protected health information through general website forms.

Information collected during the course of an established therapy relationship may be protected by HIPAA and applicable state confidentiality laws. Please review our separate Notice of Privacy Practices for information about how protected health information may be used, disclosed, and safeguarded.

How We Share Information

We may disclose personal information:

  • to service providers that support our website or communications

  • when you direct or authorize us to do so

  • as reasonably necessary to operate the website or respond to your request

  • to comply with applicable laws, regulations, subpoenas, court orders, or professional obligations

  • to protect the rights, property, safety, or security of Grace Out Loud, website visitors, clients, or others

  • in connection with a business transition, when permitted by law and subject to appropriate protections

We do not sell personal information to third parties.

Data Retention

We retain website information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and professional records, comply with legal obligations, resolve disputes, and protect our rights.

Retention periods may vary based on the type of information, the reason it was collected, and applicable legal or professional requirements.

Newsletter information may be retained until you unsubscribe or request deletion, subject to records needed to document your request and comply with applicable law.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information within our control.

However, no website, email system, or internet transmission is completely secure. We cannot guarantee the absolute security of information transmitted through this website or ordinary email.

Your Choices and Privacy Requests

Depending on applicable law, you may have the right to request that we:

  • provide information about personal data we maintain about you

  • correct inaccurate information

  • delete certain information

  • explain how information has been used or shared

  • stop sending promotional communications

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests. Some information may be retained when required or permitted by law.

To change your cookie preferences, use the cookie-management options on the website or adjust your browser settings.

Children’s Privacy

This website is intended for a general adult audience and is not directed to children under the age of 18. Grace Out Loud does not knowingly collect personal information directly from children under 18 through this website.

If you believe a child has submitted personal information through the website, please contact us so that we can review and address the information appropriately.

Emergencies

This website, its contact forms, and email are not monitored continuously and should not be used during an emergency.

If you are experiencing a mental-health emergency, call 911, go to the nearest emergency department, or call or text the 988 Suicide & Crisis Lifeline.

Changes to This Policy

We may update this Website Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.

The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update means the revised policy applies to your subsequent website activity.

Contact Us

If you have questions about this Website Privacy Policy or would like to submit a privacy request, contact:

Grace Out Loud Therapy & Consulting, LLC
Attention: Privacy Contact
Email: info@graceoutloudtherapy.com
Phone: 919-275-0438
Mailing Address: 3650 Rogers Road, PMB 300, Wake Forest NC 27587
Website: www.graceoutloudtherapy.com